Privacy Policy

Last Updated: May 2026

At Santera, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book our services.

1. Information We Collect

We only collect information that is necessary to provide you with our professional pest control services. This includes:

• Personal Details: Name, email address, and phone number when you fill out our contact or booking form.
• Service Address: Your location in Dubai to provide on-site inspections and treatments.
• Technical Data: IP address and browser type for website optimization.

2. How We Use Your Information

Your data is used strictly for business purposes:

• To schedule and confirm your pest control appointments.
• To send service reminders or follow-up reports.
• To respond to your inquiries via our "Contact Us" button.
• To improve our website's user experience.

3. Data Protection & Security

We implement industry-standard security measures to ensure your personal data is protected against unauthorized access, alteration, or disclosure. We do not sell, trade, or rent your personal information to third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionalities.

5. Compliance with UAE Laws

As a service provider in Dubai, we handle all personal data in accordance with the relevant data protection regulations of the United Arab Emirates.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

• Email: info@santera.ae
• Phone: +971 4 332 2623